Standard Cleaning

Deep Cleaning

Move In/Out Cleaning

Event Cleaning

Extra Services: Organization/Clutter Pickup, Laundry Loads, Dish Loads, Cleaning Inside Appliances/Furniture and Inside Window Pane Cleaning.

A standard clean is a superficial cleaning of your home and provides general upkeep.

A deep clean tackles all the tasks and areas that are not part of general upkeep such as cleaning the insides of appliances, wiping down inside of furniture, and scrubbing grout. A deep clean will automatically include everything in a standard clean and much more.

A move in/out clean prepares an empty home for its next occupants. Dusting vent covers, cleaning windows, leaving bathrooms disinfected, as well as clearing out all trash.

An event cleanup can be done in preparation to receive guests or to take care of all the after event cleanup.

Extra service(s) such as inside window cleaning, organization/clutter pickup, laundry loads, dish loads, and cleaning inside furniture/appliances can be added to any of our other services. You can also only request our extra services, but please note that we have a minimum amount we charge to be able to visit a home.

A professional cleaning company can focus exclusively on taking care of all the tasks and areas of your home that you may be unable to or do not wish to. Whether it be general upkeep with a standard clean or reaching every space in the home to clean them inside and out with a deep clean we will do it for you, giving you peace of mind.

If you have any supplies you would prefer we use, such as: cleaning chemicals, brushes, a vacuum, mop, etc, simply inform us and keep them in designated spots so we can find them and get started.

We require that every home has a toilet brush. If you do not already have a toilet brush, we will bring one and leave it at your home for future use, please do not throw it away unless you have purchased a replacement you would like to be used instead. Thank you.

We recommend each home has a dedicated spot or container with cleaning supplies that you wish for us to use. 

A pre-cleaning walk through is done to determine the state of a home before services begin. We document the condition of the home, focusing on previous damage and significant differences to the given description of the residence. We will only begin services after the documentation has been signed, whether in person or online. After services are completed, a post cleaning walk through is performed and documented.

The Client agrees that rescheduling may result in the loss of any discount applied to the total cost of cleaning. Should the total cost of the cleaning change due to a rescheduling or temporary service suspension, a new agreement must be signed with the new total cost of cleaning in order for Roost Cleaning Services LLC to perform the Services. 

The Client is required to give twenty-four (24) hours’ notice for cancellations, rescheduling, and/or service termination in order to receive a full refund for the deposit. Failure to give at least twenty-four (24) hours notice of a cancellation, rescheduling, and/or service termination before an appointment will result in your deposit of fifty percent (50%) of the total service cost becoming nonrefundable.

Failure to give twenty-four (24) hours’ notice for rescheduling an appointment for a second time, will result in a fee of twenty-five percent (25%) of the total cleaning cost and a payment of the rest of the total cleaning cost, amounting to fifty percent (50%) of the total cleaning cost, being required before being able to reschedule the appointment. Failure to give due notice for the third time will result in a fee of fifty percent (50%) of the total cleaning cost, the cleaning no longer being able to be rescheduled, and result in all future appointments requiring full payment upfront at booking.

The Client agrees that should the condition of the home differ significantly from the provided description, the deposit will become nonrefundable.

Failure to show at an appointment fifteen (15) minutes after the time it starts will result in a no show when you have indicated that someone would be present to allow entry to the property. A no show will cancel an appointment and make your deposit non refundable.

Failure to sign the confirmation of the documentation of a home’s initial condition fifteen (15) minutes after receiving the confirmation with the documentation will result in the cancellation of the cleaning appointment and your deposit becoming non-refundable.

Should the entry method you provide not grant access to the property for cleaning, we will contact you immediately through your preferred method of communication requesting an alternative. Failure to provide an alternative entry method within fifteen (15) minutes after receiving the notification will result in your deposit becoming non-refundable.

Exceptions may be made for documented emergencies on a case-by-case basis at our discretion. Please contact us as soon as possible to discuss your situation.

Roost Cleaning Services LLC is insured! Rest easy knowing that you are protected.

A 50% deposit is required upon signing the house cleaning agreement.

After the cleaning has been completed, you have 24 hours to pay the rest of the total cleaning cost.

If any invoice is not paid when due, a late fee of ten percent (10%) of the outstanding balance  will be added to and payable on all overdue amounts, or the maximum percentage allowed under applicable laws, whichever is less. The Client shall pay all costs of collection, including without limitation, reasonable attorney fees.

You have 24 hours to inform us of any concerns or dissatisfaction with the cleaning. While we will not refund the cost of the cleanings, we will return within 2 business days to assess and fix any issue found.